This Privacy Policy explains what personal data phbing collects from you as a registered player, how that data is used, how long it is retained, and what rights you hold over your information under Philippine data privacy law.
These cards are a plain-English summary of the most important parts of this Privacy Policy. Please read the full document below for complete details.
We collect the personal information you provide at registration (mobile number, name, date of birth), KYC identity documents, payment method details, device and browser data, and your game activity history on the phbing platform.
Your data is used to operate your phbing account, verify your identity (KYC), process GCash and other deposits and withdrawals, prevent fraud, comply with PAGCOR regulatory requirements, and — with your consent — send you relevant promotions.
phbing shares personal data only with service providers essential to platform operation (payment processors, KYC verification providers, fraud prevention systems) and regulatory bodies where legally required. We never sell your data to advertisers or data brokers.
Active account data is retained for the duration of your account. KYC and transaction records are retained for a minimum of 5 years following account closure, in compliance with Philippine anti-money laundering laws and PAGCOR requirements.
As a Philippine data subject under RA 10173 (Data Privacy Act), you have the right to access, correct, delete, and object to the processing of your personal data held by phbing. You may also withdraw marketing consent at any time.
phbing uses cookies and similar technologies to maintain your login session, remember your preferences, analyse site performance, and detect unusual activity. You may manage non-essential cookies through your browser settings.
phbing ("phbing," "we," "us," "our") is committed to protecting the privacy and personal data of every individual who interacts with the phbing Casino platform at phbing.app (the "Platform"). This Privacy Policy ("Policy") describes in detail what personal information phbing collects, why it is collected, how it is used, to whom it may be disclosed, how long it is retained, and what rights you have as a data subject.
This Policy applies to all personal data collected through the phbing Platform, including data collected during account registration, during the use of phbing Casino games and services, through phbing's customer support channels, and through phbing's website technologies such as cookies and analytics tools.
By creating a phbing account or using the Platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data in accordance with it. This Policy is incorporated into and forms part of the phbing Terms & Conditions.
For the purposes of the Data Privacy Act of 2012, phbing is the personal information controller in respect of the personal data of its registered players and website visitors. phbing determines the purposes and means of the processing of personal data collected through the Platform.
Where phbing engages third-party service providers to process personal data on its behalf (for example, payment processors or KYC verification services), those providers act as personal information processors and are bound by contractual obligations to process data only in accordance with phbing's instructions and this Policy.
Inquiries regarding phbing's data processing activities, requests to exercise your data subject rights, and any privacy-related complaints may be directed to phbing's support team via the contact details provided in Section 16 of this Policy.
phbing collects the following categories of personal data, depending on the nature of your interaction with the Platform:
| Data Category | Sensitivity Level | Primary Purpose |
|---|---|---|
| Identity & Registration | Personal | Account creation & management |
| KYC Documents | Sensitive Personal | Age & identity verification, AML compliance |
| Financial & Transaction | Personal — Financial | Payment processing, fraud prevention |
| Gaming & Usage | Personal | Service delivery, responsible gaming |
| Technical & Device | Personal | Platform security, fraud detection |
phbing collects personal data through the following means:
phbing processes your personal data on the following legal grounds, as recognised under the Data Privacy Act of 2012 (RA 10173):
phbing uses your personal data for the following specific purposes:
To create, maintain, and operate your phbing Casino account; to authenticate your identity at login; to manage account settings and responsible gaming preferences; and to communicate with you regarding your account status and transactions.
To verify that you are at least 21 years of age (as required under the PAGCOR regulatory framework); to confirm your identity in connection with deposit and withdrawal processing; and to meet ongoing Know Your Customer obligations under Philippine law.
To facilitate deposits to your phbing wallet via GCash, Maya, QR Ph, bank transfer, and other supported payment channels; to process withdrawal requests to your verified Philippine payment accounts; and to maintain accurate and auditable records of all financial transactions.
To detect, investigate, and prevent fraudulent activity, money laundering, account compromise, and other prohibited conduct; to monitor for suspicious login activity; and to protect the security and integrity of the phbing Platform and its players.
To fulfil phbing's obligations under the PAGCOR online gaming regulatory framework; to comply with the Anti-Money Laundering Act (RA 9160) and related AML/CFT requirements; and to respond to lawful requests from Philippine law enforcement or regulatory authorities.
To monitor account activity for indicators of problem gambling; to enforce responsible gaming limits set by the player; to administer self-exclusion requests; and to provide appropriate support resources to players who may be at risk.
To analyse platform usage patterns, game performance, and user experience in aggregate; to identify technical issues and improve Platform performance; and to make data-informed decisions about new features and content. Analytics are conducted using aggregated or pseudonymised data where feasible.
To send you information about phbing promotions, bonuses, new games, and platform features, where you have provided your consent to receive such communications. Marketing consent may be withdrawn at any time — see Section 12.
phbing does not sell, rent, or trade your personal data to any third party for commercial purposes. phbing may share your personal data in the following limited circumstances:
phbing's primary operations and data storage are based within the Philippines. Where phbing engages service providers whose infrastructure is located outside the Philippines, any transfer of personal data to those providers is conducted in accordance with the cross-border transfer requirements of the Data Privacy Act of 2012, including the application of contractual data transfer safeguards that require recipient parties to apply equivalent data protection standards.
phbing does not transfer personal data to countries that do not provide an adequate level of data protection without first implementing appropriate contractual safeguards. You may contact phbing to request information about the specific safeguards applied to any international data transfer affecting your personal information.
phbing retains personal data for as long as necessary to fulfil the purposes for which it was collected, in compliance with its legal and regulatory obligations, and in accordance with the following general retention guidelines:
Upon expiry of the applicable retention period, phbing will securely delete or anonymise your personal data in accordance with its data deletion procedures, unless a legal hold or regulatory requirement mandates continued retention.
phbing implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phbing will notify the National Privacy Commission (NPC) within the timeframes prescribed by the Data Privacy Act and will notify affected players without undue delay.
phbing uses the following categories of cookies and similar technologies:
You may manage or disable non-essential cookies through your browser's settings. Please note that disabling strictly necessary cookies will impair your ability to use core phbing Platform functions, including account login. The specific cookie management options available depend on the browser you are using.
phbing may send you promotional communications regarding bonuses, new games, tournaments, and platform updates where you have provided your consent to receive such communications at the time of registration or subsequently through your account settings.
Marketing communications may be sent via SMS to your registered Philippine mobile number. phbing does not send unsolicited marketing via email or third-party messaging applications.
You may withdraw your consent to receive marketing communications at any time by accessing the Notification Preferences section of your phbing account settings, or by contacting phbing support via live chat. Withdrawal of marketing consent does not affect your ability to use the phbing Platform or receive transactional communications related to your account activity.
Under the Data Privacy Act of 2012 (RA 10173), as a Philippine data subject, you have the following rights in respect of your personal data held by phbing:
The right to know that phbing is processing your personal data, what data is being processed, and for what purposes — as set out in this Privacy Policy.
The right to request a copy of the personal data phbing holds about you, and information about how that data is being processed.
The right to request correction of any inaccurate or incomplete personal data phbing holds about you. Some corrections require re-submission of identity documents.
The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to phbing's legal retention obligations.
The right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests where you have grounds relating to your specific situation.
The right to receive your personal data in a structured, commonly used, and machine-readable format, where technically feasible and where processing is based on your consent or a contract.
The phbing Platform is strictly intended for individuals who are 21 years of age or older. phbing does not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted as part of the mandatory KYC process required for all phbing accounts.
If phbing becomes aware or has reasonable grounds to believe that a registered account is held by a person under 21 years of age, the account will be suspended immediately, all pending transactions will be cancelled, and any funds deposited will be returned to the originating payment source following investigation. The personal data of the individual concerned will be processed only to the extent necessary to complete the closure and investigation process.
phbing may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or the structure of the Platform. When material changes are made, phbing will notify you via in-account notification, or through a prominent notice on the phbing Platform, prior to the updated Policy taking effect.
The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how phbing protects your personal information.
Your continued use of the phbing Platform following the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a revised Policy, you may close your phbing account and request deletion of your personal data in accordance with Section 13.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by phbing, please contact us through the following channels:
If you are not satisfied with phbing's response to your privacy inquiry or data subject rights request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the regulatory authority responsible for enforcing the Data Privacy Act of 2012. The NPC's contact details and complaint procedures are available on the NPC's official website.